Lewisham Gateway: met the contractors

On Thursday, I dropped into the foyer of Glass Mill and met various people at the Lewisham Gateway ‘meet the contractors’ event there.

It was pleasantly surprising that I think everyone I spoke to was aware of my blog! Likewise, there was a fair bit of holding up of hands and acknowledgement that things could be much improved on the communications front, which was encouraging to hear.

Perhaps because of my own transport bias, my most interesting chat was with a representative from Transport for London. He’s going to feed back that their communications of bus stop changes in Lewisham have simply not been good enough so far – as I said to him, I’ve heard more about the closure of Putney Bridge than of nearly all the main bus stops in my own town centre, and I’ve never been to Putney.

I also took the opportunity to raise with him the apparent trolling of Hither Green residents in the planned final Lewisham Gateway bus stop arrangements (see end of that post), whereby the 181 and 225 buses will continue to stop at entirely separate stops with another between them, as had long been the case before the Gateway works began, despite both heading next to Hither Green. He’s taking this back to TfL and our conversation left me optimistic that this may well be able to be resolved now it’s been flagged up (no bus stop pun intended).

On a less optimistic note, I also tried to clarify stopping arrangements for all the buses formerly terminating at Lewisham Station. These were all curtailed to stop E opposite the Police Station, but this is now closed itself and most of these buses now set down at Stop F outside Glass Mill, on their way to the bus stand on Thurston Road. This was previously ruled out by TfL for reasons given to me in response to a Freedom of Information request a few months ago. Accordingly, TfL’s thinking on this is all a bit unclear at the moment – indeed the TfL rep hadn’t been able to pin down an exact list of which buses were officially dropping off there now in time to bring it along with him to this event.

It seems TfL are still not keen on using stop F due to the potential congestion, but were left with little choice but to give it a go while stop E is closed. I hope they’re monitoring how much of the theoretical congestion manifests itself in reality during stop E’s closure and will review their decision not to use stop F going forward accordingly, but I fear it’s more likely they’ll simply revert to stop E when it reopens later this autumn without any review. Keep your fingers crossed, station-bound bus users!

I chatted too with a council officer, and with Lewisham Gateway’s communications person, the latter of whom said he’d look again at the inadequate information provided on the project’s news page. The TfL bus stop closures link they currently give provides no information at all about alternative stopping arrangements – I suggested that for as long as TfL’s communications are that poor, just linking to them was inadequate and they should instead be plugging the gap themselves.

It looked like there’d been a steady flow of visitors seeking information about the project, so hopefully these drop-in sessions will be a regular occurrence over the coming months as Lewisham Gateway progresses.

And there was one thing that everyone I asked completely agreed on: whether they had any meaningful influence whatsoever over Southeastern, the private railway company (renowned for its complete lack of interest in customer service in the London ‘Metro’ area) whose franchise has just been extended by the government for several years without competition or consultation. I knew the answer before I asked, but asked anyway, and sure enough, it’s a ‘no’. So don’t hold your breath for that Platform 4 gate at London’s tenth-busiest non-terminus railway station to be opened any time soon.

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One Response

  1. As a regular bus driver in Lewisham stop F is proving to cause congestion at peak times. Purely because millions of buses now stop there and other buses have to block the road and wait until there is a space on the stop, we then have to cross to the 2nd lane which slows and blocks things up. I for one dont have a problem with stopping there but i feel its just creating unnecessary traffic.

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